We were desperate, a heating pipe had been struck by my partner whilst carrying out DIY and so we needed an emergency plumber. They came to our aid at the specified time given and even called 30 minutes before arriving. The plumber was very polite and dealt with the problem very quickly. He made sure all the water supplies where back to normal and even checked our heating was working before he left (it was 26 degrees and fairly hot outside!) we were more than impressed and to top it all the work was guaranteed for 12 months, what more could you ask of a company! Very polite phone service and we would definitely use this company again. We would recommend to friends/family ~ Excellent service and reasonable charge rates for call out.